If your branch is closed, NHS 111 can help if you have an urgent medical problem and you are not sure what to do.

 

 

NHS 111 is available 24 hours a day, 7 days a week.

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To get help from NHS 111, you can:

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• Go to 111.nhs.uk (for people aged 5 and over only)

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• Call 111

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If you have difficulties communicating or hearing, you can:

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• Call 18001 111 on a textphone

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• Use the NHS 111 British Sign Language (BSL) interpreter service if you are deaf and want to use the phone service

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How NHS 111 works

 

You answer questions about your symptoms on the website, or by speaking to a fully trained adviser on the phone.

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You can ask for a translator if you need one.

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Depending on the situation you will:

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• Find out what local service can help you

• Be connected to a nurse, emergency dentist, pharmacist or GP

• Get a face-to-face appointment if you need one

• Be told how to get any medicine you need

• Get self-care advice

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