If the Practice is closed NHS 111 can help if you have an urgent medical problem and you’re not sure what to do.

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Get help online or on the phone

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To get help from NHS 111, you can:

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• go to 111.nhs.uk (for people aged 5 and over only)

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• call 111

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NHS 111 is available 24 hours a day, 7 days a week.

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If you have difficulties communicating or hearing, you can:

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• call 18001 111 on a textphone

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• use the NHS 111 British Sign Language (BSL) interpreter service if you’re deaf and want to use the phone service

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How NHS 111 works

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You answer questions about your symptoms on the website, or by speaking to a fully trained adviser on the phone.

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You can ask for a translator if you need one.

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Depending on the situation you’ll:

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• find out what local service can help you

• be connected to a nurse, emergency dentist, pharmacist or GP

• get a face-to-face appointment if you need one

• be told how to get any medicine you need

• get self-care advice

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