The Care Quality Commission (CQC) is the independent regulator of health and adult social care in England. GP practices and other primary medical services have to be registered with us by law. It is our job to check that they meet the national standards of quality and safety and in order to do this it is important that we listen to the views of people who use GP practices.
We know that PPGs are a valuable and independent source of information about patients’ views of primary care services and it is essential that we work with your group as we inspect practices.
We have published a Guide to Working Together which can be downloaded here
The Guide has been written in partnership with the National Association of Patient Participation (N.A.P.P.) and a group of PPG members and chairs. It covers:
how we will be monitoring your GP practice
how we will work with the PPG
how the practice can share information with us and how to find out about our reports.
The guide also includes examples of PPG activities which may help CQC inspectors make judgements.
Further information about CQC can be found at www.cqc.org.uk.